Telemarketing – Outbound
Why use the telephone? Because when it’s done right,
it increases your bottom line!
At Keys Direct we believe in quality conversations—not
the quantity of calls we make. Every conversation is a direct
reflection of your business. And we take that very seriously.
We train our business to business agents thoroughly so they
represent you in the best possible way. We promote the use
of dialogue with every call – scripts are used as a
guideline to make sure we capture all the information you
need.
Our telephone team can identify prospective customers, pre-qualify
their interest in your products or services, and solidify
your relationship with them. Our telephone campaigns are targeted
and achieve excellent results. Whether you want to keep your
pipeline full, increase sales, drive customers to your website
or update your data, we can develop the campaign that is right
for you.
We achieve outstanding telemarketing results for many reasons:
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Comprehensive strategic planning |
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Data analysis and segmentation |
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Campaign monitoring |
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Conveying the right message to the right people at
the right time. |
But, in the end, it’s our front-line talent that makes
the difference. Our callers are well-informed, articulate,
courteous, and represent our clients in the most favourable
manner. Because we go the extra mile to create a positive
working environment with great benefits, our staff turnover
is very low and they are motivated to do a great job.
Telemarketing can be used alone or can be integrated with
direct mail to maximize your results. For even greater impact,
we can create web based e-marketing campaigns that develop
your on-line community. Using all three together gives you
more impact.
Inbound Calling Support
We can be the direct link between your customers and you.
Our friendly, knowledgeable representatives are available
to answer calls from when you need us. We can be your customer
service/help desk, fulfill orders, take registrations or assist
your customers in any way.
Voice Broadcast
We can deliver strategic interactive surveys to thousands
of your customers at a fraction of the cost of regular telemarketing.
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